Fran sent a message using the contact form at http://elfknowsit.com/ask

Hi Elf,

I have just got a new laptop in the home and I am trying to set it up to use our wireless connection on our Eircom Broadband. But when I try to connect I keep getting asked for a key? But I never set one on it!. Am I doing something wrong? How can I get the key to connect to the broadband? It's a new Dell Laptop.

Thank you,
Fran